Their service continues to be horrendous. Just after I did not catch a connecting flight to my grandmother’s funeral simply because they only had one particular mechanic in your entire airport, they agreed to purchase my resort fees. Nonetheless, it took them a few months to get back again to me, and by the time I obtained the Check out, it experienced previously been cancelled.
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I am presently on a flight from JFK to LAX on American Airlines (flight 0019) and was EXTREMELY frustrated which i Practically skipped the flight as a result of terribly Lengthy traces to acquire by way of stability. For my 11:00 fight, I arrived within the airport at 9:forty five — pleased to own loads of the perfect time to reach my gate, or so I believed; I barely designed it over the flight and I had been the final a single while in the doorway without any time and energy to get water or make use of the restroom.
I can not obtain the grievance segment with the American Airways Web site to operate. So Here is the only place i can discover to write-up my data ahead of mailing it on the cooperate Business office.
I can not feel you board travellers before doing all your checks within the plane. Leaving your prospects stuck for more than 2 hrs without any to minimal facts is full bullshit. When you are basically similar to each individual airline With this respect, it’s just not appropriate to deal with your clients in this way.
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Experienced an online reservation established to go and when attempting to post it advised me to start more than – I known as a agent instantly and mentioned they might see the price I used to be quoted but when refreshed when up $a hundred and twenty – Difficult to think that they would not stand by what they could see on the web – I wound up needing to pay out the additional $120 because I essential those precise flights – once more not easy to believe that they would not stand beside the online rate – pretty highly-priced
I are an AA customer for over twenty five decades. Your service is becoming disappointing to say the the very least. It is actually in all areas of service from sign in to , tavel to baggage dealing with.
Flight 686 dec 26 2015 My spouse & i had been told the incorrect transfer terminal gate in charlotte on aircraft planning to freeport as opposed to nassau. I went to flight attendant at the rear of counter to explain flight. He looked at me funny Once i stated nassau smirked never ever checked out my ticket to make clear Location This flight was an hour delayed so there was no rush.
My spouse and I flew from Palm Springs to Ft. Myers Florida, on the return vacation, this post flight 2233 from Dallas, my spouse Rick Barnes was Reduce extremely badly by some thing during the seat when he set our baggage while in the overhead compartment. We called the Hostess and Although blood was gushing out of the wound, he was provided a band aid to address the 5 inch gash in his leg. We ended up informed that after Absolutely everyone boarded, the hostess would return with the first support package and would have to produce a report.
My American Pal acquired tickets on my behalf but I've acquired no information from you. I haven’t received any “selection†from you — how am I suppose to choose up my ticket at Narita airport?
I attempted making contact with AA for restitution and obtained a “kind letter†apologizing for my working experience.
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